
Game about the difficult work of people that manage emergency lines and services. Answer incoming calls and react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!
Modeled estimate, not a reported figure. How we estimate →
Prices
Each in the currency that store quoted — not converted: the gap between two rows is the publisher's pricing, not an exchange rate.
Discounts
Every price cut of more than 20% we have observed, in each market that quoted one, with this game's chart position on either side of it. These are episodes, not a model: a sale is one event, and one event cannot tell you what the next one will do.
Reviews, worldwide (the counter carries no country): 1.43/day in the week to Sep 14 → 2/day in the week after.
About
In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?
PLAY ON ANY CITY IN THE WORLD*
Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.
MANAGE TEAMS
A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.
Main features:
Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
Real First Aid instructions.
Opportunity to play on any city in the world!
6 selected cities in Career mode, featuring unique calls and events.
More than 140 types of reports to encounter.
12 types of emergency vehicles (including helicopters, police cars and motorcycles).

***
The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
All map data © OpenStreetMap authors
* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.
Add-ons
Each DLC is estimated with the same model as a game, then summed — a modeled figure, not reported DLC sales.
Sums Steam only; PlayStation, Xbox, Nintendo, Epic publish no volume signal, so the true total is higher by an unknown amount.
| Store | Price | Audience | Score | Chart | Est. revenue |
|---|---|---|---|---|---|
SteamYou are here | $2.99−80% | 19.8Kreviews | 88% | — | $1.6M |
| $17.99 | 531ratings | 77% | — | not modelled | |
Updates
Build ids and update times come straight from Steam's PICS — the same source SteamDB reads. Patch history grows as we record new builds.
Engagement
Reviews
Themes across 912 recent reviews and how positive each mention is. A keyword signal, not full sentiment analysis.
Reviews
[h2]Неплохой симулятор диспетчера службы экстренной помощи[/h2] Многого не скажешь, ведь чего-то нового эта игра не привносит, но при этом она не ставит палки в колеса в то что имеет Визуал максимально классический, ненавязчивый Не сказала бы, что тут есть цельный сюжет, но отдельные истории довольно хороши. К тому же начинающим любителям стратегий она явно понравится, но повидавшим виды стратегам она быстро наскучит и, скорее, даже выбесит, ведь динамики в ней нет от слова совсем, а скипать диалоги или ускорить текст нет возможности. [b][u]От меня: 5 вызовов из 10.[/u][/b] ▕╲┊╱▔▔▔╱▏▔▔▔▔▔▔╲┊ ▕┊╲▔▔▔╱┊▏┈▂▂┈┈┈┈╲ ╱┈┏╮┊╭┓┈╲┈╲┈╲┈┈┈▕ ╱┈╰┛┊┗╯┈╲┈▕┈▕▂╱┈▕ ╱╱╲┈┊┈╱╲╲┈▕┈┈┈┈┈╱ ┊┊┊╲▆╱┊┊┊┊┊╲▂▂▂╱┊
If you’ve ever wondered what it feels like to sit behind a dispatch desk while chaos unfolds across a city, *911 Operator* delivers that experience in a surprisingly immersive and tense way. At its core, the game is about managing emergency calls and coordinating police, fire, and medical units in real time—but what makes it stand out is how it transforms a relatively simple concept into something genuinely engaging. Every call you answer feels unpredictable. Some are straightforward—car accidents, robberies—but others spiral into complex situations that force you to think fast and prioritize under pressure. You’ll quickly learn that sending the wrong unit or hesitating for even a moment can have serious consequences. One of the coolest features is the ability to play on real-world maps. You can literally manage emergencies in your own city, which adds a personal layer of immersion that few simulation games offer. Seeing familiar streets turn into the setting for high-stakes incidents is both surreal and exciting. The gameplay strikes a great balance between strategy and stress. It’s not just about reacting—you have to plan ahead, manage limited resources, and make tough calls when multiple emergencies happen at once. Do you send your last ambulance to a critical injury across town, or keep it nearby in case something worse happens? These decisions pile up fast and keep you constantly engaged. The audio design deserves a special mention. The voice acting for emergency calls feels authentic and sometimes unsettlingly real. Some calls are even emotional or dark, adding weight to your role and reminding you that behind every incident is a human story. That said, the game isn’t perfect. After extended play sessions, you might notice some repetition in calls and scenarios. The visuals are functional rather than impressive, focusing more on clarity than style. But honestly, neither of these issues takes away much from the overall experience. In the end, *911 Operator* is a unique blend of simulation and strategy that manages to be both entertaining and thought-provoking. It puts you in a role that’s rarely explored in games and does so with enough depth and tension to keep you hooked. If you enjoy management games, real-time decision-making, or just want something a bit different from the usual genres, this is definitely worth your time. I hope this review has been helpful.
Media

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Price dynamics, follower growth, revenue and sales trajectories with interactive tooltips
This and every other Pro feature is free until October 20, 2026. A free account is all it takes.
Every market we collect.
Reviews, worldwide (the counter carries no country): 3.14/day in the week to Aug 1 → 3.14/day in the week after.
For scale, across Steam · Top Sellers · Brazil over the last 30 days: the 26 chart moves that followed a price cut of more than 20% went a median of 7 places towards #1, and the 2,400 moves with no price cut behind them went 2 away. One store, one chart, one country — it is the only place we have enough observations to say even that.
Prices outside the United States have been collected since 6 August 2026 and chart positions since 19 July 2026, so a cut older than that has no market to compare and a market that joined later has no history yet. Nothing here is converted between currencies.
Genres
Stats
All-time low is the lowest price we've recorded for this game since we started tracking it.
Languages: English*, French, German, Spanish - Spain, Polish, Simplified Chinese, Russian, Japanese, Czech, Korean, Portuguese - Brazil, Turkish*languages with full audio support
| $14.99 |
| 297ratings |
| 68% |
| — |
| not modelled |
| $14.99 | — | — | — | not modelled |
| $5.99 | — | — | — | not modelled |
Matched by title — a reused name can pair the wrong games. * is a critic aggregate. Prices and positions are each store's United States storefront; Epic charts worldwide. Audience and Score too, except Steam's, which is worldwide.
Hours played at review time, across 913 reviews with recorded playtime.
positive critical· bar length = how often the theme comes up
jogo realmente cumpre o que propõe: você assume o papel de um operador de emergência, lidando com chamadas da polícia, bombeiros e ambulâncias. A sensação de estar no controle de situações reais é bem feita, e dá pra ter uma ideia do tipo de pressão que esse trabalho exige. Os áudios são um dos pontos mais fortes. As ligações parecem realistas, com pessoas muitas vezes desesperadas do outro lado, o que aumenta bastante a imersão. Por outro lado, o jogo se torna cansativo e repetitivo muito rápido. Depois de um tempo, você percebe que não há tanta variedade nas situações, e a gameplay acaba se resumindo a repetir as mesmas ações. Eu peguei o jogo de graça, então até valeu a experiência. Mas, sinceramente, se estiver pago, não recomendo. OBS: depois de uns 20 minutos jogando, já comecei a sentir dor de cabeça, por isso não recomendo. 😅
Don't call this 911 ):D
911 Operator is too shallow and uninteresting. It's boring.
挺有教育意义的游戏,steam免费领的,为表支持补了所有dlc。玩了这款游戏至少遇到紧急情况了,能知道如何高效率表达自己的诉求。在不方便发声的时候如何获取救援,冲这一点就值得一赞。游戏本身的重复游玩意义不大,完成一座城市的生涯模式就已经能体验完全游戏内容了,还有高难度模式真的很难,不作弊能打通那很厉害了。
I got this game just because it was free to keep (when I bought it) even tough I have no plans to buy it, and I love this game (I was so addicted to the point that I even bought the sequel 😭😭😭) 100% recommend
Decent but repetitive. You see absolutely everything the game has to offer in the first 30 minutes of gameplay. There is zero other content beyond that, but the gameplay loop is fun enough to keep going. Get it on sale for cheap
**How to play 911 Operator:** 1. Launch the game 2. Get a call 3. Answer the call 4. Someone needs an ambulance 5. Send an ambulance 6. Someone needs the police 7. Send the police 8. Someone needs the fire department 9. Send the fire department 10. Answer another call 11. Send another ambulance 12. Answer another call 13. Send another police car 14. Answer another call 15. Realize you're doing the exact same thing again 16. Get more calls 17. Send more units 18. Repeat 19. Get bored 20. Finish your shift 21. Start another shift 22. Repeat everything 23. Wonder why you're still playing ⭐ **6/10** **Basically Google Maps + phone calls, but you're the dispatcher.**
在专家模式(不能暂停)同时开最高倍速的情况下,你可以通过为每个突发事件快速安排对应车辆的方式反复练习,最终你将成为FPS高手。 你也可以通过在准备阶段为每个员工佩戴装备的方式练习快速定位,而你也不得不这样做,因为没有快捷键的同时,员工装备栏格子大小和射击游戏里数十米外的敌方玩家的脑袋大小差不多。 游戏的暂停键竟然是P并且没有开始以及调整倍速的快捷键,同时这几个按钮在游戏界面种非常的小,这无疑另一个练习快速定位的好地方。 如果你在开始界面不小心点击了退出按钮,那么你将不得不再看一遍开发商在游戏中设置的广告页面然后直接滚出这个游戏,因为没有按钮帮助你返回主界面。 在你耐着性子花30分钟品尝完这个游戏所有优点后,如果你想要获得所有成就,那么接下来才是对你耐心的真正考验。 在所有这一切完成后,在你以为一切都结束时,无法跳过的制作人名单将是对你耐心的最后一次考验,值得庆幸的是,和之前数个小时的枯燥流程相比,它的内容很少,就像这个游戏能玩的内容一样。
Active players
Estimated daily and monthly active players (DAU/MAU) modeled from peak concurrency.
Players by region
Where this game's players are, estimated from review languages.
Players also reviewed
The games this title's players most often review too — audience affinity.
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