I have more than 100 hours in this game, and my opinion changed quite a lot over time.
At the beginning, I thought the game was really good. The core concept is interesting, the gameplay can be genuinely fun, and there is definitely potential here. Unfortunately, after spending much more time with it, I find it very difficult to recommend the game to new players.
My biggest problems are not even with the basic gameplay, but with the community, support, balance, economy, and overall state of the servers.
**1. Almost no useful guides or information for new players**
There is a serious lack of proper guides. Builds, equipment progression, farming methods, class mechanics, and other important information are often poorly documented or not documented at all.
Most of the time, you have to find another player who is willing to explain things to you. Meanwhile, older players already have a massive advantage, and some benefited from bugs or unintended mechanics before they were fixed.
For a new player, this makes progression unnecessarily confusing.
**2. Community management feels ineffective**
I honestly don't understand what the Community Manager is supposed to do.
I often see players reporting problems or asking for help, and the response is basically: "Open a ticket, I can't do anything about it."
Of course, some issues need to go through support, but when that seems to be the answer to almost everything, having a Community Manager online doesn't feel particularly useful.
**3. Toxicity, griefing, and frustrating moderation**
Like any MMO, this game has very competitive players. That by itself isn't a problem.
The problem is when players kill-steal, grief you, insult you, call you a noob, or deliberately provoke you. If you eventually get angry and answer them badly, they can report your response, and you may be the one punished.
My experience with support in situations like this has also been frustrating. Instead of clearly explaining what happened and why a punishment was applied, the answer can feel like: "Go to the website, read the rules, and follow them."
I would expect moderation to consider the full context of an interaction, not only the final message that gets reported.
**4. Lag, disconnects, and bugs are extremely common**
A huge part of the community discussion seems to revolve around technical problems.
You constantly see messages equivalent to:
"Is it lagging again?"
"Has this bug been fixed?"
"Why can't I use this feature?"
"Why can't I move?"
"I got disconnected in the middle of..."
Lag and bugs happen in online games, but here they feel like a regular part of the experience rather than an occasional issue.
**5. Regional servers are not really regional**
The regional servers seem to be mostly about ping rather than actually separating communities.
That means extremely geared, max-level players can move between regions and dominate content intended for the local player base.
For example, on the South American server, I have repeatedly seen highly geared players from other regions monopolizing bosses while insulting weaker players.
The nationality itself is obviously not the problem. The problem is that there is basically nothing stopping massively overgeared players from moving into another region and dominating its content.
There also appears to be a persistent problem with macro and bot users moving between servers and farming content.
**6. The economy is in a terrible state**
This is probably one of my biggest complaints.
Because of the amount of automated farming, botting, macros, and general oversupply, equipment from most normal maps has almost no value.
Even equipment from very high-level maps can sell for something like 5,000 currency. This means a new player can sometimes buy an entire basic equipment set for almost nothing without actually progressing through the content.
Then you have the opposite extreme.
An item is either practically worthless, or it costs 40,000,000+.
The items that still have meaningful value are usually extremely rare drops, boss items, or exceptionally rolled equipment.
The problem is that many bosses are already being camped, or another option require you to farm materials just to summon them.
At around level 140, my normal farming income without relying heavily on the market is roughly 2 million per day. So buying a single 40 million item can mean around 20 days of farming.
That creates a very strange economy where most drops are worthless and a small number of rare items are absurdly expensive.
Even "perfect" normal equipment has lost much of its value.
**7. Eight classes exist, but only a few builds really matter**
The game currently has multiple classes, but the meta is heavily concentrated around only a few of them.
Why?
Because certain classes/builds can solo MVP bosses that would otherwise require three or four well-equipped players.
When players see someone dealing enormous damage and soloing bosses, naturally everyone starts copying the same builds.
As a result, a huge amount of the game's equipment and build variety becomes irrelevant.
What makes this even stranger is seeing players using these extremely powerful classes asking for buffs because their characters are supposedly "too squishy," while simultaneously soloing content designed for groups.
The balance doesn't make much sense.
**8. RMT is everywhere**
Real-money trading is another major issue.
There are many external markets where players sell currency and equipment for real money, and spam bots sometimes send private messages advertising websites where you can supposedly buy currency and receive it within minutes.
The GMs say they ban people involved in RMT, and I don't doubt that bans happen, but whatever measures are currently being used don't seem effective enough because the problem remains extremely visible.
RMT is also connected to the economy problem. When automated farming, botting, and real-money trading become widespread, legitimate farming feels less rewarding.
**Overall**
The frustrating part is that underneath all of these problems, I actually like the game.
The concept is good. The combat can be fun. Progression can be satisfying. I would not have played for more than 100 hours otherwise.
But right now, I can't recommend it to a new player.
You are entering a game where veteran players have an enormous advantage, useful information is difficult to find, the economy is heavily distorted, a few builds dominate the meta, technical problems are common, important bosses can be monopolized, RMT/botting is very visible, and support/community management often feels disconnected from the problems players are actually experiencing.
There is a good game somewhere underneath all of this.
I just think it needs much better moderation, stronger action against bots/RMT, better class balance, proper guides for new players, improvements to the economy, and more effective community/support management before I could recommend it.
